Found for the Player - Sadly there's nothing we can do to help this player. Las Vegas USA enforce a dormancy policy on accounts that they have not yet paid out fully. This is an extremely predatory practice that effectively ensures that any player who has a large win will have to continue to play or risk not being paid out their full balance. For this reason this group have been included on out Blacklist.
Read our Las Vegas USA Casino Review.
This is a dispute vs Las Vegas USA casino, which has declined to pay me a portion (8,402$) of legitimate winnings, without providing me with any reason.
Originally, I won 22,652$ at Las Vegas USA from a deposit match bonus. I met the bonus requirements, I submitted all my documents, which were approved, and the casino started slowly paying me in normal installments. The last time I checked, 14,250$ have been paid, and the casino still owed me remaining 8,402$, which were all approved and sitting in the payment queue. Then, in September 2017, Las Vegas USA declined to pay me those remaining 8,402$, without giving me any reason. They also locked me out from my account. Although I have sent them multiple email inquiries, unfortunately I have not received any response. On live chat of Las Vegas USA, I was promised that “the security manager will write you back”, but he never did. Subsequent inquiries on live chat were also waste of time, as they started disconnecting me from live chat, over and over, although I was always polite. I’m not sure if taking time to explain their actions was such a burden for them, or if they had reasons for trying to avoid that conversation.
I declare that I have abided by all terms at Las Vegas USA at the times when I played there. I have never attempted chargebacks against either Las Vegas USA or any other online casino. If you need any other information from me, please let me know.
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Las Vegas USA - Payment denied, no reasons provided by casino
Posted by Vladstud
October 1, 2018
Vladstud consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 1, 2018