Found for the Player - Las Vegas USA Casino have been able to tell us nothing useful about how this issue was managed. We cannot support their actions.
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Hi I self excluded from Las Vegas USA and had confirmation from them that I would be excluded from gambling in future on their site. I logged in a few days later and unfortunately as I could log in I deposited and my gambling addiction got away with me again. I have chat confirmations saying my refund will be made and the total amounts. I have copies of these but everytime I contact them to see whether the refund has been processed they say a manager needs to approve the payout and there is never a manager there. I ask for the manager name and then next time I contact them that person doesn't exist. I just want my payment sending. I self excluded so shouldn't have been able to deposit
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Las Vegas USA - Self Exclusion
Posted by Lovelly1984
May 9, 2019
Lovelly1984 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
May 9, 2019