English in United States
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
I received this unfair email: 6.1 We have a strict anti-money laundering policy. Any criminal or rule-breaking activity ("Fraud") is prohibited and may lead to the closure of the player's account and the loss of his funds.
6.2 Fraud includes, without exception: payment with bank cards or vouchers stolen or belonging to another person, compromised e-wallet access, any type of collusion by the player, providing false registration data, forgery of documents.
By decision of the security department, you are prohibited from opening new accounts and using the services of our company. Any account opened will be blocked with all funds withheld
I would like to get my funds back
I'm following-up on the above?
If we haven't heard from you by Friday the 19th of May we will assume you no longer need our assistance and close this complaint.
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Leon Bet - Your player account is not available to continue playing due to violation of Terms and Conditions
Posted by solferre
April 22, 2023
solferre consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
April 22, 2023
Hi solferre - welcome to ThePOGG.com!
- Used any payment method that belongs to someone else?
- Cooridinated your play with any other player's account?
- Entered entirely accurate information during registration?
- Edited any of the documents that you submitted for verification?