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Majesty Slots - Refusal to payout
Ruling
Found for the Player - Despite our repeated efforts to contact Majesty Slots to discuss this issue we have received no response whatsoever from the operator.
Read our Majesty Slots Casino Review.
Player's Complaint
Failure to payout my win after meeting all wagering requirements, they said irregular better patterns and exceeding maximum stakes. Pathetic I have emails and screenshots. Please help ? Regards
2 Responses
Hi wattse,
Unfortunately, after repeated efforts to contact Majesty Slots we have received no response what-so-ever from the operator. At this stage I have no reasonable expectation of this changing.
Sorry we could not be of more help!
ThePOGG
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Agreement
wattse consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Majestic Slots
- Curacao eGaming
- MJE group B.V
August 19, 2019
Hi wattse - welcome to ThePOGG.com!
Firstly, as a UK citizen you should only be playing with operators that hold a UKGC license. Majesty Slots do not hold a UKGC license and as such are breaking UK law by accepting your custom.
Secondly, the group you have chosen to play with are both negatively listed here and inconsistent in their approach to managing complaints submitted to this service. While we will try to contact the operator on your behalf at the appropriate junctures, the chances of a successful mediation are low.
Thanks,
ThePOGG