Maneki - Tournament price Nevers receive

Hi jul88bota - welcome to ThePOGG.com!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Hi jul88bota, I've spoken to Maneki Casino regarding this issue. You did finish first place but the top prize for this tournament was €2000, which you were paid. Where you are getting confused is that the tournament had a total prize pool of €10k, but this is divided amongst all winners as shown in the page here [EDIT]. Thanks, ThePOGG

Hi jul88bota,

The Pragamatic Play tournament ran on different rules to the Golden Fish tournament that you won. This tournament as not based on the amount staked, but rather the highest win from a single spin on the selected games during the tournament period. You did not have the highest win for the tournament participants.

ThePOGG