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Metal Affiliates - Non-payment commission


Resolved - This affiliate has confirmed that they have now been paid after a delay in processing by Metal Casino Affiliates.

Read our Metal Casino Affiliates.

Player's Complaint

Submitted invoice for money due up to end August 2019 on 2 September to rep via Skype. Took 10 days for him to confirm he'd got it despite me asking on several occasions via sykpe if he had. Confirmed it was to be paid 'next week' on 13 September. Needless to say not received nearly 3 weeks later, very slow to respond to my requests for updates or help if at all. Suspect there's something up here due to lack of communication 'payments are busy' and 'it will be paid' etc. all the usual BS. I cannot get a sensible dialogue going with the answers I need. Thanks D

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3 Responses

User icon
October 1, 2019

Hi dunover - welcome back!

I'll contact the affiliate program and see what we can find out for you.



User icon
October 9, 2019

OK, out of the blue, the rep got in touch via skype and said it had been sent - indeed, it turned up later that day. Thanks, resolved.

User icon
October 11, 2019

Hi dunover,

That's great news - we were still stalling on this issue due to other issues.


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dunover consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Metal Casino
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • MT SecureTrade Limited

October 1, 2019

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