Mr Sloty - Does not pay out

Hi Ironclad87 - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Mr Sloty do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

Hi thank you for the quick response.

I guess I should have read the reviews before playing on their site but it’s too late now!

I didn’t know anything about UKGC licence but now I do is there anything I can do about it?

Hi Ironclad87,

Very little. We are not aware of any player or regulator effectively managing to take action against black market operators.

Thanks,

ThePOGG

Hi Ironclad87,

Have you played down your balance?

Thanks,

ThePOGG

Hi Ironclad87,

I'm following-up on the above?

Thanks,

ThePOGG

Hi Ironclad87,

If we haven't heard from you by Friday the 29th of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG