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Mr Sloty - No withdrawal
Ruling
Found for the Player - Despite our repeated efforts to contact Bonza Spins to discuss this issue we have received no response whatsoever from the operator.
Read our Mr Sloty Casino Review.
Player's Complaint
Made a withdrawal request 12th July. Still no sign of payment. Was told 7-21 working days and it’s 10 working days over that. Live chat is the same response ‘hopefully’ should be sorted soon then chat closes
5 Responses
Ok appreciate anything you can do
Ok appreciate anything you can do
I’ve still not received payment with no logical explanation
Hi jedc89,
Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG
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Agreement
jedc89 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Mr Sloty
August 23, 2022
Hi jedc89 - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
As a UK citizen you should only be playing with operators that hold a UKGC license. Mr Sloty do not hold a UKGC license and as such are breaking UK law by accepting your custom.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG