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Mr Sloty - non-payment
Ruling
Found for the Player - Despite our repeated efforts to contact Mr Sloty to discuss this issue we have received no response whatsoever from the operator.
Read our Mr Sloty Casino Review.
Player's Complaint
Hi there, On September 6th, 2021 I requested a payout of 3000 €. Nothing has happened since September 6th, 2021, you are just put off. The only thing they say is "PATIENCE" According to the casino, a payout should take 7-21 working days, these are long over. My account is fully verified.
2 Responses
Hi DonBalboa187,
Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG
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Agreement
DonBalboa187 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Mr Sloty
October 17, 2021
Hi DonBalboa187 - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG