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Mr Sloty - payment problem

Ruling

Found for the Player - Despite our repeated efforts to contact Mr Sloty to discuss this issue we have received no response whatsoever from the operator.

Read our Mr Sloty Casino Review.

Player's Complaint

Hi I won 1000 on this mr sloty I withdrew it on the 23rd of march and I’m still waiting it’s not the 27th of April

Read the casino review

4 Responses

User icon
thepogg
April 27, 2023

Hi Gusgus80 - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Mr Sloty do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
Gusgus80
April 27, 2023

Is there any way they can band this site it’s crazy how they can rob the British public this needs to be stood out so people know that mr sloty is scam thank you so much for trying to help me tho

User icon
thepogg
May 14, 2023

Date – 14/05/2023

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

ThePOGG

User icon
thepogg
May 23, 2023

Hi Gusgus80,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

Gusgus80 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Mr Sloty

April 27, 2023

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