Mr Sloty - Three months and still not payed my withdrawal

Hi avfc81# - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Mr Sloty do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

Ok thanks for any help you can give just my luck to pick a dodgy site.

Hi avfc81#,

The operator informs us that your winnings were derived from a free spin bonus, which as detailed in the terms of use carry a maximum allowed win of £200.

They also inform us that they are ready to process this payment to you, but they are waiting on you confirming that you have read the terms and conditions. Can you please do so and let us know once you have?

Thanks,

ThePOGG

Hi avfc81#,

Have you confirmed acceptance of the terms and conditions?

Thanks,

ThePOGG

Hi avfc81#,

I'm following-up on the above?

Thanks,

ThePOGG

Hi avfc81#,

If we haven't heard from you by Friday the 19th of May we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG