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Night Rush - Withdrawal

Ruling

Resolved - Night Rush Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.

Read our Night Rush Casino Review.

Player's Complaint

I have tried everything with this casino from putting the funds onto my card that I deposit from gets rejected tried bank transfer gets rejected they then without my permission do the devcode international bank gets rejected then I try e-transfer gets rejected how's does an e-transfer get rejected they are playing games and don't want to help me 9r give me any insight in what the issue is it's ridiculous how hard these casinos make it to cashout yet depositing is no issues. I would like this delt with asap as I believe there just playing games with me

Read the casino review

4 Responses

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ThePOGG
January 14, 2021

Hi skyline77 - welcome to ThePOGG.com!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
January 24, 2021

Hi skyline77,

Our understanding is that you have been paid. Can you confirm receipt of your funds?

Thanks,

ThePOGG

User icon
ThePOGG
January 31, 2021

Hi skyline77,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
February 7, 2021

Hi skyline77,

If we haven't heard from you by Friday the 19th of February I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

skyline77 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Night Rush
  • Malta Gaming Authority
  • Bethard Group Limited

January 14, 2021

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