Resolved - Both the submitting complainant and Playzee Casino have informed us that this issue has been resolved and the player has received their funds.
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First off, I would like too include that in the past year, I have had one successful withdraw from this casino. The amount was about the same, 800CAD.
This would be the second time that I would attempt a withdraw from "Playzee". The outcome would be much different for reasons unknown to me. I requested a withdraw the same way I did the first time. Actually they had my bank info still saved. So initially it went along with ease. So I thought anyways.
The withdraw process began to take too long. I contacted the casino. They stated they sent it. After a lot of back and forth to my bank and the casino, Playzee informed me that the withdraw of 800CAD was not successful, and too provide different bank account details. I provided them with different bank account details, and once again it failed. So, I thought maybe I needed a mainstream bank account. So, I actually went to a new bank and got a brand new account with an official mainstream account, that had all the proper info for a international wire transfer.
I guess Playzee and I are at a stand-still. They recently locked my account due to me saying that my agitation got the best of the my health. I admit that I have been pretty agitated by these events. I feel like if there was better communication this withdraw would not be a problem. I have a gambled at Playzee for some years now, and was currently a Professor Zee. Which according to their website is pretty high up in there loyalty club. Thanks for your consideration and time.
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odereko consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 1, 2020