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Rich - Non payment of withdrawal since 18.08.2019

Ruling

Resolved - Rich Casino inform us that this issue has been resolved. The submitting player is non-responsive to our requests for an update so we assume they've received their funds.

Read our Rich Casino Review.

Player's Complaint

Please help me

I have requested a withdrawal from rich Casino 18.08.2019

Sent all. Docs

They said approved and will be paid

Each time there is new story

No replies on my mails

To date my withdrawal is not paid

Please help me resolve

Read the casino review

5 Responses

User icon
ThePOGG
September 1, 2019

Hi verulam123 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
September 13, 2019

Hi verulam123,

I've spoken to Rich Casino about this issue and they inform me that your withdrawal has been processed. We would appreciate it if you could confirm when you receive your funds.

Thanks,

ThePOGG

User icon
ThePOGG
September 20, 2019

Hi verulam123,

Have you received your funds?

Thanks,

ThePOGG

User icon
ThePOGG
September 27, 2019

Hi verulam23,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
October 4, 2019

Hi verulam23,

If we haven't heard from you by Friday the 11th of October I'll assume you have received your funds and close this complaint.

Thanks,

ThePOGG

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Agreement

Verulam123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Rich
  • Curacao eGaming
  • Fifth Street

September 1, 2019

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