Found for the Casino - This player has violated the maximum allowed bet with a bonus. As such there is nothing we can do to help them.
Read our Slotnite Casino Review.
Hi, I registered with Slotnite and deposited 20 via Visa Debit. I chose the 100 percent match offer and 100 free spins. I played out the free spins, played out the real money and then played out the bonus cash and was left with a low balance where I had to wager. I played low and wagered over 10000x. No Joke, I played on the same deposit for 3 full days. Over this period I won just over 6000, I played this down to under 1000 and then went upto 3000 when I decided to withdraw. I then changed my mind, im not too sure if it was the next day or hours later I cancelled the withdraw and started playing again with the 3000. Again I went all the way down till my balance was at under 20 and with a miracle I played little and started growing my balance and with all the luck in the world I ended up at 5000 and decided thats enough now, I need to withdraw. Within the 2 day pending stag as per their terms I was chatting with support asking if my withdraw was good to go, was there any documents they needed to process or see. They said no, everything was fine and my withdraw was good to go, it was just awaiting processing. Ten i received an email hours later.
Your account has been found to be in breach of clause 7 of the Promotional Terms associated with the welcome offer
Clause 7 The maximum bet allowed while the Welcome Bonus is in play is NZD 5.Should you bet higher than this while the welcome bonus is in play, the casino reserves the right to confiscate all winnings.
Therefore your withdrawal has been cancelled, your winnings have been confiscated and your deposit of NZD 90 has been returned to your gaming account.
I can honestly say I pent hours spinning on 40cents before my amount got anywhere high enough for me to bet over 5.00. I have always played like this.
The casino also gives you free spins for every level you reach so whatever you win from these spins, you again need to wager before you think you can deposit any of your winnings.
This maybe their way of scamming you into saying you cannot bet over 5.00. At the end of the day I played out my first bonus, I wagered this bonus and I also did not bet higher than 5.00
Please can you check my account with them as when I complained to the support team and went to try and play the 90 in my account, they locked me out of my account.
I dont even know why they refunded me 90 when I only deposited 20. I won fair and square, this is not fair they have declined me of my money that I have won.
Please help me
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SlotNite - Withdrawal 5000 and 90 refunded
Posted by fantyc03
December 6, 2019
fantyc03 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
December 6, 2019