ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

Privacy Policy
We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Slots Plus - Delayed Payout

Ruling

Resolved - After a payment delay this player received their full payment from Slots Plus casino. We consider this issue resolved.

Read our Slots Plus Casino Review.

Player's Complaint

I don't know where to go to file a complaint against slots plus casino. I have had a pending payment with them since June 16. They are giving me the runaround saying that their payment processors are very busy right now. They don't know when it will be processed. I have been getting that same response every day and that they will email me when it is processed.

Read the casino review

9 Responses

User icon
ThePOGG
June 30, 2016

Hi Kbec980915 - welcome to ThePOGG.com!

Before we can do anything to help you I need you to provide me with the username and email address you use at Slots Plus.

Thanks,

ThePOGG

User icon
Kbec980915
June 30, 2016

[EDIT] and EDIT]

User icon
ThePOGG
July 8, 2016

Hi Kbec980915,

I've spoken to the team at SlotsPlus and they've informed me that a cheque was couriered to you on Tuesday the 5th of July so should be with you either this week or early next week. If you could let me know when you receive it and the value of the withdrawal I'd appreciate it.

Thanks,

ThePOGG

User icon
Kbec980915
July 9, 2016

I received 400.00 of it. They are supposed to send me the remaining 20.00 through the mail. They said they made a mistake. Thank you for helping me. I appreciate it.

User icon
ThePOGG
July 27, 2016

Hi Kbec980915,

Have you received the remaining 20?

Thanks,

ThePOGG

User icon
Kbec980915
July 27, 2016

No, I haven't yet. It is supposed to be sent regular mail. I expect to get it. So you can go ahead and close this one. Thank you so much for your help.

User icon
ThePOGG
August 1, 2016

Hi Kbec980915,

I'll hold the complaint open until I know you've received the last payment.

All the best,

ThePOGG

User icon
ThePOGG
September 21, 2016

Hi Kbec980915,

Just checking in - did you receive the final payment from Slots Plus?

Thanks,

ThePOGG

User icon
Kbec980915
September 21, 2016

Yes. You can close this case. Thank you for your help.

Leave a Reply

You must be logged in to post a comment.

Recommended Casinos

High Roller Casinos

Agreement

Kbec980915 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

June 30, 2016

United States country flag