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Vegas Hero - I dont get my money home
Ruling
Resolved - Vegas Hero Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
Read our Vegas Hero Casino Review.
Player's Complaint
21.4.2020 I found the interesting casino from the internet. I deposited 150€ and I got the 75€ welcome bonus. I played some slot games and I won the money. After recycling I had 936€ and I made the withdrawal request. Now, after the 3 months I still havent my money home and I have not gotten anything reasonable explanation from the Vegas Hero. Can you help me please?
4 Responses
Hi slodepekka,
Vegas Hero inform us that this issue has been resolved and you have been paid. Can you confirm receipt of your funds?
Thanks,
ThePOGG
Hi slodepekka,
I'm following-up on the above?
Thanks,
ThePOGG
Hi slodepekka,
If we haven't heard from you by Friday the 14th of August I'll assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
slodepekka consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Vegas Hero
- Malta Gaming Authority
- Curacao eGaming
- United Kingdom Gambling Commission
- Genesis Global Limited
July 9, 2020
Hi slodepekka - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG