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Vegas Hero - wont pay my withdrawal

Ruling

Resolved - Both the submitting complainant and Vegas Hero Casino have informed us that this issue has been resolved and the player has received their funds.

Read our Vegas Hero Casino Review.

Player's Complaint

I sent them all id they have asked for on 13th june but whenever i email them they just says its been reviewed.

Read the casino review

4 Responses

User icon
ThePOGG
July 10, 2020

Hi garymanc - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
July 28, 2020

Hi garymanc,

Vegas Hero inform us that your withdrawal has been paid. Can you confirm receipt of your funds?

Thanks,

ThePOGG

User icon
garymanc
July 28, 2020

Yes they paid thankyou for your help.

User icon
ThePOGG
July 30, 2020

Hi garymanc,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

garymanc consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Vegas Hero
  • Malta Gaming Authority
  • Curacao eGaming
  • United Kingdom Gambling Commission
  • Genesis Global Limited

July 9, 2020

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