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Wild Fortune - Games played that i didn't may not do because of country

Ruling

Declined - We do not pursue refund of losses based on lack of license. If your government cannot enforce its restrictions there's no chance we can.

Read our Wild Fortune Casino Review.

Player's Complaint

I did in this casino the ruby , the ruby megaways, majestic,majestic megaways, majestic extreme but i should not be able to do those games because im from the Netherlands , they didn't let me not played at all

So i want the win against the loses and want that money back because it was illegal , i've send wild fortune 2 emails with this complain but now they dont give an anwer , and when u have questions on other thing like deposit they answer in 20 min

So i find that very erong why not an email back

So we can settle the problem

??

I hope u can fo something because its wrong what they did

Thank u

Read the casino review

3 Responses

User icon
thepogg
December 31, 2022

Hi cafeweekend76 - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to help you in this instance. As explained in our Complaints FAQs we do not pursue refunds of losses based on lack of license. If your own government cannot prevent unlicensed operators from accepting their citizens, there is no possibility of the operator offering a refund simply on the basis of us asking them to.

Sorry we cannot be of further help.

ThePOGG

User icon
cafeweekend76
December 31, 2022

I dont no , but why u doing this

I saw the complaints frim other people and u can do nothing for them for me

I think this is a big farce what u do and help eithother all cadinos against people who dont no the way for action

Your not here to help

U help the casinos

Bad bad bad realy unbelievable

User icon
thepogg
December 31, 2022

Hi cafeweekend76,

We make very clear that we cannot assist players with local licensing complaints in our complaint guidance. That we cannot assist you with this matter should not be something that is surprising to you. We are engaged to apply MGA licensing standards, not KSA licensing standards, and the MGA does not prohibit their licensees from accepting Dutch players.

We are sorry that you are disappointed with the result of your submission but this is not a matter we can assist you with.

ThePOGG

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Agreement

cafeweekend76 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Wild Fortune
  • Malta Gaming Authority
  • N1 Interactive Ltd

December 31, 2022

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