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WildSlots - Abnormal behaviours while playing


Found for the Casino - This player has failed to provide us with any substantive that we could investigate beyond vague claims.

Read our WildSlots Casino Review.

Player's Complaint

Play is irregular, winnings seem off, credits deducted out of nowhere, speed is off, numerous issues/problems. Casinoluck is also.

Read the casino review

4 Responses

User icon
October 10, 2020

Hi meliking213 - welcome to!

As we are the ADR for the Apsire Global license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – and the terms of use for our complaint service here -

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

You would need to detail a specific issue that you can document before we could investigate this for you. And I do need to be clear that we would look at specific issues that have caused mispayments to correct, not the entirety of your winnings where no error can be identified.



User icon
October 12, 2020

Hi meliking213,

I'm following-up on the above?



User icon
October 14, 2020

Remote interference after sign in.

User icon
October 15, 2020

Hi Meliking213,

I'm afraid "Remote interference after sign in." could mean a huge number of things. If you are not prepared to take the time to appropriately document your claim in a manner that would allow us to understand and review it there is nothing we can do to help you.


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Meliking213 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • WildSlots
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Aspire Global International Ltd

October 10, 2020

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