– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Yukon Gold - Casino accused me of fraudulent deposit


Declined - Where there is no legal requirement for an operator to talk to us, if they have already involved law enforcement there is zero chance of the operator cooperating with us.

Read our Yukon Gold Casino Review.

Player's Complaint


So I made a Yukon Gold Casino a few days ago and made multiple deposits using my own credit card that has my name matching the name that I have on my casino account. Fortunately, I was able to win multiple times and ended up withdrawing $5000. The next day I was trying to log in again but I cannot go through and it keeps saying that my account was locked. They told me to email the risk management team so I did. A few hours ago I have received an email from them.

Here is the email message

Hi ThereYour casino accounts have been locked for fraudulent deposits.

We have already given your details to the police who will contact you very soon.



Risk Management

I just cannot believe that this online casino could not do any further investigation with an evidence before reporting it to the police. Given that I have received my deposit receipt through my registered email after I made deposits.

I am just waiting for the police authority to contact me so I can clear this accusation from Yukon Gold Casino and I can provide evidences to prove that it is not Fraudulent deposit.


Read the casino review

4 Responses

User icon
August 8, 2019

Hi gonid09 - welcome to!

Unfortunately there is nothing we can do to help you in this situation. If the operator have already informed you that they have filed a complaint with law enforcement there is absolutely no possibility that they will discuss the issue with us.

Sorry we could not be of further help.


User icon
August 9, 2019


I’m waiting for the police to contact me but I haven’t got anything yet. The risk management team told me that they contacted the police and will contact me as soon as possible. But I haven’t received anything. Same thing with the risk management team of Yukon Gold Casino. I sent them an email but didn’t receive any response.

I’m waiting for them to contact me because I want to clear everything that my deposit aren’t fraudulent and show them my evidences like my own credit card with my name that matched my name in the casino and the deposit receipt I received through my email which is registered to the casino as well.

I feel scammed knowing that I have $5000 withdrawals pending on my account before they locked it.

I sent you some of my evidences on the email that you provided.

I hope someone who’s genuine can help me about this matter.



User icon
August 13, 2019

Hi gonid09,

As stated already - if law enforcement agencies have already been contacted by either - or in this case both - parties then there is no possibility the operator will discuss the issue with us.



User icon
August 16, 2019

Hi gonid09,

As you have already been informed, the involvement of law enforcement agencies in this matter precludes any possibility of our team being able to assist you. Please do not open further complaint files about this issue - we cannot help you.


Leave a Reply

You must be logged in to post a comment.


gonid09 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Yukon Gold
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Apollo Entertainment Limited

August 8, 2019

United States country flag