Yukon Gold - Withdrawal problems

Hi rabbie - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Thanks for the help ? I keep talking to them at the online help. I recently talk to an operator named Jack. He said he put through my number to put it through the withdrawal. I should find out tomorrow if it go's through. Its Lije tge 5th time trying. I told him if it didnt work he'd be hearing from me again.

Thanks for your time and efforts.?

Hi rabbie,

I've spoken to the operator. When you are placing a withdrawal via Interac you MUST enter your mobile number on the withdrawal form. This is to allow you to receive the text message code to confirm the transaction.

Each withdrawal you have made so far you've entered '0' for your mobile number so the withdrawal is automatically rejected.

Can you please place another withdrawal and make sure you enter your mobile number?

Thanks,

ThePOGG

Hi, The funny thing is it doesn't give me the option to but a number in. They said they automatically put it in for me. But 3 operator's have said they done that and it still comes back with withdrawal problems. I'm still waiting on this last withdrawal I did with an operator named Jack. Nothing has come through yet. No email or transfer. And it's been 48 hours. Thanks for your help. [EDIT]

Hi rabbie,

Can you please take a screen shot of the withdrawal submission form and forward it to [email protected]?

Thanks,

ThePOGG

Hi rabbie,

I'm following-up on the above?

Thanks,

ThePOGG

Sent an email to you guys with screen shots. A tech named Jack has been helping me. But we got disconnected the other day and I tried to get back on with him but he had another customer then he was on break. And with having a baby its had spending time trying to get this thing wrapped up. I sent an hour and a half with him. And we still didnt solve it.

Thanks for your time and help

Hi I've been trying to send the screen shots but it say delivery blocked ?

Hi rabbie,

What says delivery blocked?

Thanks,

ThePOGG

The emails. It wont send the emails through with the screen shots.

Hi rabbie,

I'm afraid this is a problem with your email account/server rather than ours. We receive hundreds of emails, both with and without attachments every day.

To address this problem please try forwarding your screen shot to [email protected].

Thanks,

ThePOGG

Hi rabbie,

Can you please try the 'Use another account feature'. You can enter the same account, but this form should allow you to enter your phone number.

Thanks,

ThePOGG

Hi rabbie,

Has this worked for you?

Thanks,

ThePOGG

Hi rabbie,

If we haven't heard form you by Friday the 6th of December I'll assume you've managed to resolve this issue and close this complaint.

Thanks,

ThePOGG