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blacklisted casino thepogg

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– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

– Low value registration incentives.


ABC Bingo Casino Review

Review last updated - January 2022

OVERVIEW | 4.82/10


ABC Bingo is part of the 888 Group, one of the best-known online gambling brands in the world, having household recognition both in and outside those familiar with the gambling industry. They were one of the pioneers of remote gaming, they now employ over 1300 people and have an annual revenue measured in hundreds of millions.  The group holds multiple licenses including Gibraltar by Gibraltar Gambling Commission, the MGA in Malta, the UKGC in the United Kingdom alongside licenses in both Ireland and the United States, though the licensing for different properties may vary.  Their web design is bold and bright making heavy use of primary colours and instituting a cartoon/comic book style skin.  It is appealing and fun.  They currently have no complaints logged at any of the major gambling portals.

TRUSTWORTHINESS | 8/10


ABC Bingo Casino have no outstanding issues at any of the major casino complaint portals.

(-2)ABC Bingo include a dormancy clause that we find to be of a predatory nature and as such have been listed as Not Recommended. The term allows the casino to seize all funds if there is no activity on a player's account for 180 consecutive days. They explicitly state that such actions will be taken without further notice from the casino. Dormancy clauses should be used to allow the casino to charge a small maintenance fee for the upkeep of an inactive account, not to justify seizures of full balances. Exceptions to this would be where the balance seized would be transferred to the regulator for holding, or donated to a charitable institution after a period of a year, and only after reasonable efforts have been made to alert the account owner of the potential seizure.

(-1)ABC Casino also have a clause in their Terms and Conditions which states that Progressive or Casino Jackpots will be paid out in 24 monthly installments. Since Progressive Jackpot winnings come from a central pool and not casino funds there is no good reason for doing this and again we find this to be of a predatory nature.

(-1) ABC Casino include a clause in their Terms and Conditions which states that players cannot claim bonuses with other casinos that are part of their casino network and that they are under no obligation to refund balances in such cases - but they do not give a list of such venues to aid the player in not making this mistake - it can be difficult for professionals in the industry to connect sister casinos - far less lay people.

ABC Bingo are run by the Cassava group (888 Holdings). This group have proven to be unwilling to engage with 3rd party dispute mediation on several occasions over the years. Alongside this they have been known to confiscate player funds citing only vague spirit of the bonus terms.

The extended group of operators that 888 run has been reported to refuse to pay out player winnings if they claim bonuses at multiple properties within their group, but fails to provide players with reasonable information regarding which properties are in their group. This policy also appears to have been applied to gambling protection self-exclusions where checks have not been carried out at registration, only once the player has won. This means that if a player self-excluded from any property in this group, if they sign-up with another property not realising that this property is owned by 888, the player is then in a position where they can lose, but if they win they will not be paid.

The software that the 888 properties run on - Dragonfish - runs a Baccarat game that we found to mis-advertising the pay out of 2 of the bets on the table. We repeatedly tried to contact this software provider to correct this issue and received no response.

The 888 group have engaged in what appears to be the closure of profitable affiliate accounts using general account closure terms reportedly due to the affiliate not generating enough new leads, though the required amount remains unspecified. We assume that the amount of new leads exceeded the amount required by their minimum activity clause which is the understood minimum. We view this as an unethical business practice.

For references see 888 Group Player Issues

BONUSES | 1 / 10


ABC Bingo Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 72 hours. | 8 / 10


ABC Bingo state on their website that withdrawals can take up to 3 days.

Maximum Withdrawal - £1000 per day; £2000 per week; £3000 per month. Up to 10 withdrawals can be made in 24 hours.

Minimum Withdrawal - £20 .

Banking options available - Credit/Debit cards, Paypal, Neteller, Paysafecard, Ukash, Entropay and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 2 / 10


ABC Bingo Casino use:Net Entertainment, IGT (Wagerworks) and Dragonfish software for their instant play casino. Check out our WagerWorks Software Review and our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Slots – 35

Customer Service | 0 / 10


Email Testing Record

  • December 2016 - Need to register to get support
  • October 2015 - 15 hours 8 minutes.

Licensing | 8 / 10


ABCBingo hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. ABCBingo currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are disallowed from playing at ABC Bingo Casino: Antigua, Belgium, Denmark, France and its territories, Gibralter, Israel, Italy, Spain, Turkey, United States and its territories.

Contact Information:

Email : [email protected]
Customer Support :available 24 hours on casino website.
Address : Cassava Enterprises Ltd.
Suite 601/701 Europort
Gibralter

Restricted Countries


Players from United States NOT accepted.

ABC Bingo does not accept players from the following countries: Antigua and Barbuda, Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Israel, Italy, Spain, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


ABC Bingo Casino provide the RTPs for all of their slots games.

Comp Points


ABC Bingo Casino do offer a comp points system but it is redeemed to bonuses which will carry a wagering requirement in line with casino Terms and Conditions - it is not convertible to cashback. Points are accrued at a rate of 1 for every £2 wagered on slots and they are redeemable to bonus at a rate of 1000 to £1. This comp points system is far weaker than the Playtech system we use as our indicator for 7/10.

Closing Thoughts


ABC Bingo Casino are Not Recommended at ThePogg as a result of their dormancy clause which we perceive to be predatory in nature.The term allows the casino to seize all funds if there is no activity on a player's account for 180 consecutive days. They explicitly state that such actions will be taken without further notice from the casino. Dormancy clauses should be used to allow the casino to charge a small maintenance fee for the upkeep of an inactive account, not to justify seizures of full balances. Exceptions to this would be where the balance seized would be transferred to the regulator for holding, or donated to a charitable institution after a period of a year, and only after reasonable efforts have been made to alert the account owner of the potential seizure. ABC Bingo Casino also have a clause in their Terms and Conditions which states that Progressive or Casino Jackpots will be paid out in 24 monthly installments. Since Progressive Jackpot winnings come from a central pool and not casino funds there is no good reason for doing this and again we find this to be of a predatory nature. ABC Bingo Casino include a clause in their Terms and Conditions which states that players cannot claim bonuses with other casinos that are part of their casino network and that they are under no obligation to refund balances in such cases - but they do not give a list of such venues to aid the player in not making this mistake - it can be difficult for professionals in the industry to connect sister casinos - far less lay people. We had some issues navigating the bonus terms on this site and as such we were unable to determine accurately what the reload bonus was. The sign-up bonus terms were equally difficult to engage with and to be safe we have listed it as £10 for £10 deposited - but elsewhere on the site there is an indication that the bonus may be in fact 100% up to £100. Players should be aware of this.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

ABC Bingo
Declined

Celicorp - disputed transactions

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