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This operator has ceased operation and is no longer available to play with.

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– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Low value registration incentives.

Caesar's Casino Review

Review last updated - July 2017

OVERVIEW | 5.76/10

Run by the GameSys software provider – which has recently taken over Virgin Games – and the online operation of Caesar’s offline casinos, there are a lot of big name gambling groups involved in Caesar’s casino.


All six of the reviewers who work regularly for this site have held accounts with Virgin Casino for many years. The few issues that have ever arisen have been dealt with in a very swift and friendly fashion.

The Gamesys group have repeatedly been non-cooperative with complaints posted at this and other major dispute mediation portals.

For references see GameSys Player Issues

You can see the latest updates to Caesars casino's terms and conditions here.

BONUSES | 5 / 10

Caesar's Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 24h | 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid in approximately 12 hours but at most 24 hours.

Banking Options Available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Paypal and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 4 / 10

Caesar's Casino formally used WagerWorks software but have now shifted over to GameSys. During this shift the vast majority of their game catalogue was dropped. Check out our GameSys Software Review.

Game selections are as follows;


Table Games – 8

Slots – 33

Video Poker – 1

Customer Service | 10 / 10

Our reviewer reports positive experiences with Virgin casino customer services.

Email Testing Record

  • December 2016 - 5 hours 3 minutes
  • June 2015 - 20 minutes
  • November 2014 - 1 hour 11 minutes
  • June 2014 - 15 minutes
  • December 2013 - No Response
  • June 2013 - 1 hour 20 minutes
  • January 2013 - 1st email - 18 hours 7 minutes

Licensing | 8 / 10

Caesar's hold the following gambling licenses :

  • New Jersey Division of Gaming Enforcement - The NJDoGE is the recently set up body that regulates online operators that accept traffic from the US state of New Jersey. How effective this body is at managing online player disputes remains to be seen, but they do have a complaint player complaint procedure in place and we would anticipate a strong regulator.

The following countries are restricted from participation with Caesar’s Casino - United Kingdom

Contact Details;

Phone :0800 458 3534
Affiliate Program - Gamesys Affiliates.

Restricted Countries

Players from United States NOT accepted.

Caesar's does not accept players from the following countries: United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Slots RTP

Caesar’s Casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points

Caesar’s Casino do not appear to offer any form of comp point program.

Closing Thoughts

Caesar's casino have a long and well established reputation within the industry. Unfortunately when they changed hands the new owners tool a less transparent approach to the management of complaints and subsequently we have been unable to recommend them.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.



Caesar's - coin balance not updated with ultimate jackpots

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