OVERALL VERDICT
7.10/10

TRUSTWORTHINESS
8/10

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OVERALL VERDICT

7.10/10

PAYOUT SPEED

10/10

Customer Service

0/10

Bonuses

5/10

Software

10/10

Licensing

8/10

WEBSITE

https://www.casinoeuro.com/en/

OWNERSHIP

BML Group Ltd

AFFILIATE PROGRAM

Casino Euro Affiliate

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This gambling operator does not accept players from your country.

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– No player complaints requiring operator intervention received so far!

– Fast withdrawals.

– Operator subject to strong regulatory requirement.

–

– Email support takes longer than average to respond.

– Low value registration incentives.

Casino Euro Casino Review

Name: Casino Euro Casino Review
Item: Casino Euro
Rating: 7.10
Author: ThePOGG

Review last updated - June 2020.

OVERVIEW | 7.10/10

Founded in 2002, Casino Euro have so far racked up a wealth of positive feedback on gambling related message boards since their acquisition by the Betsson group – an industry giant – which can only be good for customers. Licensed in Malta by the MGA and in the UK by the UKGC, Casino Euro Casino offers a wide selection of games - in the region of 700 - across categories including: slots, table games, jackpots and live play games. Software providers include: IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. Full details of Casino Euro's sister properties can be found on the BML Group Ltd's Maltese License page. The casino's website also offers a sportsbook and utilises a: navy blue, white and green colour scheme.

TRUSTWORTHINESS | 8/10

In early 2018 a representative from the Betsson group - the owners of MrSmith - reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

You can see the latest updates to Casino Euro's terms and conditions here.

BONUSES | 5 / 10

Deposit Method Restrictions:
Neteller, Skrill

Country/Regional Restrictions:
Only available for UK players.

Full Casino Euro bonus review

Terms and Conditions

The Casino Euro Welcome bonus currently consists of a bonus of 25 complimentary spins for a deposit of £25, 100 complimentary spin for a deposit of £100 and 200 complimentary spins for a deposit of £200. Complimentary spins are available on Starburst.

The minimum deposit that will trigger the bonus is £25.

To receive the complimentary spins you must wager your deposit once. Wins from the complimentary spins do not carry any wagering requirements.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £6 on any single round of play or £0.50 on any single payline.

There is no maximum win on the complimentary spins.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus and any associated winnings will expire after 3 days if the wagering requirements are not completed.

Game Weightings:

100%: Video slots, slot machines, lottery games, scratchcards and other games

50%: Caribbean Stud

20%: Texas Hold’em

10%: Roulette (All types except live roulette), Baccarat (All types except live baccarat), Punto Banco, Oasis Poker

5%: Blackjack (All types except live blackjack), Pontoon, Video Poker (all types)

25%: Other table games

0%: Aliens, Big Bang, Bloodsuckers, Castle builder, Castle Builder 2, Dead or Alive, The Wish Master, Tower Quest, Eye of the Kraken, Eggomatic, Pearls of India, Scrooge, Champion of the Track, Devil´s Delight, 1429 Uncharted Seas, Super Monopoly Money, Wild Gambler, Kings of Chicago, Pearls of India, Robin Hood, Zombies

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

Payout Speed: 24h | 10 / 10

Withdrawals to ewallets are listed as being paid within 24 hours.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, Trustly, PayPal, EcoPayz, EntroPay and Bank Transfer.

Maximum Withdrawal - £50,000 in 24 hours.

Minimum Withdrawal - £20.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Casino Euro use Net Entertainment software but also add in some Microgaming and Cryptologic slots games for their instant play casino. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 40

Slots – 591

Video Poker – 9

Jackpots - 51

Live - 39

Customer Service | 0 / 10

Email Testing Record

June 2020 - No response .
September 2019 - 45 minutes.
May 2019 - 7 minutes.
April 2018 - 10 minutes.
November 2016 - 34 minutes
December 2015 - 11 minutes
June 2015 - 9 minutes
November 2014 - 6 minutes
June 2014 - 2 hours 20 minutes
December 2013 - No Response
June 2013 - 30 minutes
January 2013 - 1st email - 15 hours

Licensing | 8 / 10

CasinoEuro hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CasinoEuro currently use IBAS. You can find further information regarding this regulator's complaint policies here.
Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Affiliate Program - Affiliate Lounge.

Restricted Countries

Players from United States NOT accepted.

Casino Euro does not accept players from the following countries: Argentina, South America, Australia, Belgium, Brazil, Bulgaria, China, Finland, Germany, Hungary, Israel, Japan, Netherlands, Netherlands Antilles, Russian Federation, Slovenia, South Africa, Spain, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details:

Email :	[email protected]
Address :	Betsson Malta Ltd.
	G.B. Building
	Watar Street
	Ta' Xbiex
	Malta

Slots RTP

Casino Euro publish house edge information (RTP) for all their Net Entertainment slots games which comprise a little less than half of their catalogue.

Comp Points

Casino Euro do not offer a comp point program.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. Casino Euro, as part of this group, have a positive reputation in the online gambling industry.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

+ 11 more

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.