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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?
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– No player complaints requiring operator intervention received so far!

– Fast withdrawals.

– Fast response to email support request.

– Competitive incentives for registration.

– No effective regulation. Licensed in name only.


Cleopatra Casino Review

Review last updated - March 2018

OVERVIEW | 6.52/10


Cleopatra is a casino operated by Dama N.V. It is licensed by the master license holder CMS Trust for Curacao Egaming in Curacao. They offer an extensive selection of games from: Net Entertainment, Microgaming,  Pragmatic Play, Betsoft, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick across the Slots, Live, Video Poker and Jackpot categories. The site is obviously Egyptian themed and the  home page features a: gold, black, white and red colour palette and it is fairly simple and straightforward in design. The casino logo is their name in red and gold with an Egyptian queen in all her finery situated above it. Cleopatra Casino currently have no significant outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 3/10


Cleopatra Casino hold Not Recommended status due to the following terms and considitions:

Predatory Dormancy Clause (-1) - Cleopatra Casino state that after 180 days without login they will notify a player of the inactive status of their account and that the remaining balance will be withheld. This sounds to us at ThePOGG.com as if Cleopatra Casino are using inactivity to allow them to retain a player's funds - this is entirely unacceptable.

BONUSES | 8 / 10


100% up to €4000
Max Bonus 4000
Min Deposit 10
Max Bet 50
Type Cashable
Wagering 35xb
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The Cleopatra Casino Welcome bonus currently consists of a bonus of 100% up to €4000.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35xbonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €50 on any single round of play.

The maximum allowed win with this bonus is €10000.

The bonus is cashable.

Bonus and associated winnings will expire after 14 days if the wagering requirements are not completed.

Game Weightings:

  • Slots 100%
  • After night falls, Gypsy Rose, Dead or Alive, Ragnarok, Eggomatic, Big Bang, Secret of the Stones, Queen of Gold, Bloodsuckers, Bloodsuckers touch, Kings of Chicago, Simsalabim, Zombies, Jack Hammer 2, Jack Hammer 2 touch, Demolition Squad, Steam Tower, Reel Rush, Reel Rush touch, Muse: Wild Inspiration, Victorious, Victorious touch, Ghost Pirates, Johnny the Octopus, Mega Gems, Jackpot 6000, Mega Joker, Good Girl Bad Girl and Safari 50%
  • Table Games and Video Poker 5%
  • Live Games 0%
  • Ninja, Dr. Jekyll & Mr. Hyde, Devil’s Delight, The Wish Master, Queen of Gold and Jackpot Games 0%


BONUS: 100% up to €4000
Try another casino
Value to Player for:
£10.53
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 24 hours | 10 / 10


Cleopatra Casino's website states that Neteller withdrawals are paid within 24 hours.

Minimum withdrawal – €20.

Maximum withdrawal – €12,000 per week.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard, WireCard, Zimpler, Trustly, SoFort, iDeal, Yandex, QiWi and BitCoin.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 9 / 10


Cleopatra Casino use Net Entertainment, Microgaming and BetSoft for their instant casino alongside games from: Pragmatic Play, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick . Check out our Net Entertainment Software Review, Microgaming Software Review and BetSoft Software Review.

Game selection is as follows:

Instant

Table Games – 18

Slots – 1000+

Video Poker – 48

Jackpot – 197

Live – 89

Customer Service | 10 / 10


Email Testing Record

  • April 2018 - 2 minutes.

Licensing | 2 / 10


Cleopatra Casino hold the following gambling licenses :

  • Curacao eGaming - Cleopatra Casino are licensed by CMS Trust, one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Cleopatra does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, Netherlands Antilles, South Africa, Spain, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]

Slots RTP


Cleopatra Casino do not appear to publish the RTPs for the games that they offer.

Comp Points


Cleopatra Casino offer a VIP program for players but not enough information is published on their site for us to determine its true value for players.

Closing Thoughts


Cleopatra Casino is Not Recommended at ThePOGG as a result of its predatory dormancy clause. UK customers cannot signup at Cleopatra Casino.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

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Cleopatra - Winnings disappeared

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Cleopatra
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Cleopatra - casino refusing to verify my account

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Cleopatra - Casino asking me for coloured picture proof of address

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Cleopatra
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Cleopatra - Non payment account closed

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