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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– No player complaints requiring operator intervention received so far!

– Fast withdrawals.

– Operator subject to strong regulatory requirement.

– Email support takes longer than average to respond.


Karjala Kasino Casino Review

Review last updated - January 2021.

OVERVIEW | 8.10/10


Karjala Kasino is a relatively new gambling property - it is a white label running on the MT SecureTrade platform. It holds dual licenses with the MGA, and the UKGC. They offer a limited selection of games - approximately 200 across the live, jackpot, slots and table games categories by providers including: Play 'n Go, NYX Gaming, Yggdrasil, Quickspin, Thunderkick, Scientific Games, ELK StudiosNet Entertainment and Microgaming. Karjala Kasino have a simple but effective website design  that utilises a colour palette of: red, grey, gold and white.  Their logo is their name in gold lettering with a Nordic tile pattern taking the form of a square shape to the left hand side.

TRUSTWORTHINESS | 10+


Karjala Kasino have no outstanding complaints at any of the major mediation portals.

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Karjala Kasino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

BONUSES | 7 / 10


100% up to €50
Max Bonus 50
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 50xb
Deposit Method Restrictions:
Neteller, PaySafeCard or Skrill
Country/Regional Restrictions:
Free spin only available to player from the following countries: Finland, Austria, Canada, Germany, Iceland, Japan, Luxembourg, Malta, Netherlands, New Zealand, Norway, Sweden, Switzerland and United Kingdom

Terms and Conditions

The Karjala Kasino Welcome bonus currently consists of a bonus of 100% up to €50 or 100 complimentary spins on Book of the Dead.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 50xbonus. Complimentary spins carry a wagering requirement of 5xdeposit.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

The maximum allowed win with this bonus is €500. The maximum allowed win with the complimentary spins is €500.

Only players from the following countries are eligible to receive the free spin bonus - Finland, Austria, Canada, Germany, Iceland, Japan, Luxembourg, Malta, Netherlands, New Zealand, Norway, Sweden, Switzerland and United Kingdom

Players depositing via Neteller, PaySafeCard or Skrill are not eligible to receive this bonus.

The bonus is cashable.

The bonus and associated winnings will expire after 21 days if the wagering requirements are not completed.

Game Restrictions:

  • Blood Suckers, 1429 Uncharted Seas, Dead or Alive, Jackpot 6,000, Jackpot Jester 50000, Devils Delight, Jack Hammer, Safari Madness, Pirate's Gold, Magic Love, Beetle Frenzy, Secrets of the Stones, Secrets of Christmas, The Wish Master, Alien Robots,Creature from the black lagoon, peek a boo, Tower Quest, Super Monopoly Money, Jokerizer, Wicked Circus, Dark Joker Rizes, All Table Games, Live Casino Games, Video Poker and all Jackpot games/li>

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €50
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Value to Player for:
£7.83
Bonus Value
low roller
high
mid roller
mid
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n/a

Payout Speed: 24 hours | 10 / 10


Karjala Kasino state that their withdrawals to ewallets take place the same day as the request.

Minimum withdrawal - ?

Maximum withdrawal - ?

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EcoPayz, Trustly, PaySafeCard, Bank Transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 4 / 10


Karjala Kasino use Net Entertainment, Microgaming, QuickSpins, Play N Go, Yggdrasil Gaming, NextGen Gaming, Betsoft and Elk Studios software.

Game selections are as follows:

Instant

Table Games – 5

Slots – 136

Video Poker – ?

Live – 32

Jackpot – 2

Customer Service | 0 / 10


Email Testing Record

  • January 2021 - No response.
  • June 2020 - No response .
  • September 2019 - 1 hour 25 minutes.
  • May 2019 - 1 hour 22 minutes.
  • August 2018 - 21 minutes.

Licensing | 10 / 10


Karjala Kasino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Karjala Kasino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Karjala Kasino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Karjala Kasino does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Australia, Belgium, Bouvet Island, British Indian Ocean Territory, Bulgaria, Comoros, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Greenland, Guam, Holy See (Vatican City State), Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jordan, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Libya, Malaysia, Marshall Islands, Montenegro, Myanmar, New Caledonia, Nigeria, Northern Mariana Islands, Pakistan, Palestinia, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and The South Sandwich Islands, Sudan, Syrian Arab Republic, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Western Sahara, Yemen.

Contact


Contact Information:

Email : [email protected]

Slots RTP


Despite it being required by their UKGC license, Karjala Kasino do not publish the RTP figures for all of their games.

Comp Points


Karjala Kasino do not appear to offer any form of comp point program.

Closing Thoughts


The casinos operating on the MT SecureTrade white label have garnered a good reputation over several years of operation and their licensors are credible and, in the main, player focused. That we function as an ADR service for this license provider under their MGA license gives us a very high degree of confidence that players signed-up with Karjala Kasino will be treated fairly.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Karjala Kasino
Resolved

Karjala - Failed to payout winnings

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Karjala Kasino
Resolved

Karjala - Withdrawal issues

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Karjala Kasino
Resolved

Karjala - Blocked account

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Karjala Kasino
Resolved

Karjala - non-payment

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