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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– Cooperative with player complaints.

– Competitive incentives for registration.

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

– Not subject to the strongest regulations.


Pipe Casino Casino Review

Review last updated - August 2021.

OVERVIEW | 7.38/10


Pipe Casino is a casino operated by N1 Interactive Ltd. It is licensed by the MGA in Malta. It offers an extensive selection of games from: Net Entertainment, QuickspinMicrogaming, Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Endorphina, SoftSwiss, ELK Studios, EGT, Play 'N Go, Authentic Gaming, 1x2 Gaming, Booming Games, Hacksaw, Iron Dog Studios, No Limit, Novomatic, PG Soft, Push Gaming, Red Tiger, Relax Gaming, Yggdrasil, Gamomat, Revolver, Electric elephant, Silverback, Jade Rabbit, GamesInc, 4 the Player, Avatar 4x, Bang Bang Games, Dream Tech, Northern Lights, Reel Play, Reflex Gaming, True Lab, Boomerang Studios, Games Lab, Tom Horn Gaming, Petersons, Baddingo, BBGames and Thunderkick across the Slots, Live, Table, Video Poker and Jackpot categories. The Pipe Casino home page features a black and blue colour palette and it is fairly simple and straightforward in design. The casino logo is its name all lower case bright blue letters with two bright blue circles to the left - where the circles interlink the blue becomes darker. Pipe Casino currently have no significant outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 8/10


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Pipe Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Players should be aware of the somewhat predatory KYC term found at this site: "We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed. In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your user account. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, the funds will be retained by the Company, since you have failed to pass the KYC procedure. (27/08/2021)

Term 3.4 states: "If an account is closed, casino pays out any remaining funds to the verified bank account within 5 (five) working days at the latest. No fees would be charged for processing the pay-out. Your account has to be verified and to meet T&C. Otherway casino has right to hold withdrawal until necessary documents are provided or not to pay out due to violation of T&C." (27/08/2021) It is unclear whether balances may be retained by the casino if an account is not verified within the 5 days or if this happens after a period of more than 5 days - for this reason we feel it necessary to draw prospective players' attention to the term before signup.

BONUSES | 8 / 10


100% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40xB
Deposit Method Restrictions:
N/A
Country/Regional Restrictions:
Sweden

Terms and Conditions

The Pipe Casino Welcome bonus currently consists of a bonus of 100% up to €100 plus 100 complimentary spins on John Hunter and the Book of the Dead. Twenty spins per day are allocated over 5 days.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40xbonus and 40xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play during bonus play.

The maximum allowed win associated with the deposit bonus is €10,000. The complimentary spins have a maximum win of €50.

Players from the following countries are not eligible to receive this bonus: Sweden.

Bonus and associated winnings will expire after 7 days if wagering requirements are not completed.

The bonus is cashable.

Game Weightings:

  • Slots 100%
  • Roulette games, card games, poker, video poker, other games 5%
  • Craps (1x2 Gaming), Scarab Treasure (Amatic), No such games (Belatra), Ninja (Endorphina), 1429 Uncharted Seas (Epic Media), Egyptian Dreams Deluxe, Knockout Football, London Hunter, Magic Oak, Pumpkin Patch, Santa’s Village (Habanero), Mega Boy, Roo Riches, Super Fast Hot Hot Respin, Tree of Fortune, Vegas High Roller (iSoftbet), Dead or Alive, Devil's Delight, Lucky Angler, Reel Rush 2, Reel Steal, Robin Hood: Shifting Riches, Scudamore's Super Stakes, Serengeti Kings, Single Deck Blackjack Professional Series, The French Roulette, The Wish Master, TXS Hold'em Professional Series (NetEnt), Baker's Treat, Eye of the Kraken, Golden Legend, Happy Halloween, Hugo 2, MULTIFRUIT 81, Pearls of India, Pimped, Rage to Riches, Royal Masquerade, Sea Hunter, Tower Quest (Play'nGo), Queen of Gold, Jade Butterfly (Pragmatic), 300 Shields, African Quest, Agent Valkyrie, Astro Legends: Lyra and Erion, Art of the Heist, Beautiful Bones, Bikini Party, Book of Oz, Bookie of Odds, Break Da Bank Again Respin, Castle Builder, Castle Builder II, Cool Buck, Craps, Dragon Dance, Forsaken Kingdom, Gems Odyssey, Gems Odyssey 92, Hot Ink, Le Kaffee Bar, Magic of Sahara, Medusa, Peek-a-Boo - 5 Reel, Pets Go Wild, Reel Gems, Retro Reels, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Scrooge, Spectacular Wheel of Wealth, Stardust, Tomb Raider - Secret of the Sword, Tomb Raider, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade - Las Vegas, Village People Macho Moves, Wheel of Wealth Special Edition, Wheel of Wealth, Wild Orient, Zombie Hoard (Quickfire), Skulls Up! (Quickspin), Three Musketeers (Red Tiger), Kingmaker, Lil Devil (Relax), Cupids Strike 2, Divine Forest, Lemur Does Vegas, Summer Splash, Mines of Gold (Spinomenal), 1429 Uncharted Seas (Thunderkick), Alchymedes, Cazino Cosmos, Dark Vortex, Dwarf Mine, Double Dragons, Holmes and the Stolen Stones, Jackpot Raiders, Jokerizer, Ozwin’s Jackpots, Spina Colada, The Dark Joker Rizes, The Royal Family, Tut's Twister, Vikings go to Hell, Vikings go Berzerk, Wicked Circus, Wolf Hunters (Yggdrasil), all Jackpot slots. 0%
  • Live Games 5%


BONUS: 100% up to €100
Try another casino
Value to Player for:
£10.80
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 72 hours | 8 / 10


Pipe Casino's website states that withdrawals to ewallets may take up to 3 days to process.

Minimum withdrawal – €20 - this is slightly higher than the norm.

Maximum withdrawal – €1,000 per day; €4,000 per week; €15,000 per month. Winnings of €15,000+ will be paid out in installments of €15,000 per month.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Pipe Casino use Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Endorphina, SoftSwiss, ELK Studios, EGT, Play 'N Go, Authentic Gaming, 1x2 Gaming, Booming Games, Hacksaw, Iron Dog Studios, No Limit, Novomatic, PG Soft, Push Gaming, Red Tiger, Relax Gaming, Yggdrasil, Gamomat, Revolver, Electric elephant, Silverback, Jade Rabbit, GamesInc, 4 the Player, Avatar 4x, Bang Bang Games, Dream Tech, Northern Lights, Reel Play, Reflex Gaming, True Lab, Boomerang Studios, Games Lab, Tom Horn Gaming, Petersons, Baddingo, BBGames and Thunderkick . Check out our Net Entertainment Software Review, Microgaming Software Review and BetSoft Software Review.

Game selection is as follows:

Instant

Table Games – 63

Slots – 1113

Video Poker – 31

Jackpot – 500

Live – 107

Customer Service | 0 / 10


Email Testing Record

  • August 2021 - No response.

Licensing | 7 / 10


Pipe Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Pipe Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Pipe Casino does not accept players from the following countries: Anguilla, Australia, Belgium, Czech Republic, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Israel, Italy, Jersey, Lithuania, Slovakia, Slovenia, Spain, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]

Slots RTP


Pipe Casino does not appear to give the R.T.Ps for their games.

Comp Points


Pipe Casino do not appear to offer a loyalty program.

Closing Thoughts


Pipe Casino are licensed by the MGA in Malta and they have made a positive start to their career in the online gambling market. Players from Sweden are exempt from claiming any bonuses. Players winning progressives will be paid in full but large wins on other methods will be paid out in instalments of €15,000 per month until the full amount is removed. Be sure that you are able to comply with the KYC timescale before signup at the risk of losing your balance if you cannot meet the deadline set.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Pipe Casino
Resolved

Pipe Casino - Withdrawal

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Pipe Casino
Resolved

Pipe Casino - don't pay my winnings and ingnore me

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Pipe Casino
Resolved

Pipe Casino - not processing cash out

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Pipe Casino
Resolved

Pipe Casino - Not responding and not paying

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