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21bet.com - won't pay my winnings

Ruling

Resolved - 21Bet Casino have informed us that this player has been paid. The player is non-responsive our requests for updates so we assume they've received their funds.

Read our 21Bet Casino Review.

Player's Complaint

Hello.I have a problem with 21bet.com. 20 days ago, they don't pay, I've won.(25.000 Turkish lira). previously they paid me 5000 tl. They say we don't have money now.i can send it, attached.

Read the casino review

5 Responses

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ThePOGG
March 29, 2019

Hi ozgursonar - welcome to ThePOGG.com!

Before we can do anything to help you I need you to provide your full name.

Thanks,

ThePOGG

User icon
ozgursonar
March 29, 2019

My name: [EDIT]

User icon
ThePOGG
April 16, 2019

Hi ozgursonar,

21Bet has today informed us that your withdrawal has been authorised. We would appreciate it if you could confirm when you receive your funds.

Thanks,

ThePOGG

User icon
ThePOGG
April 23, 2019

Hi ozgursonar,

Have you received your funds?

Thanks,

ThePOGG

User icon
ThePOGG
April 30, 2019

Hi ozgursonar,

If we haven't heard from you by Friday the 10th of May I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG

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Agreement

ozgursonar consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 21Bet
  • United Kingdom Gambling Commission
  • FSB Technology

March 29, 2019

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