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Boyle - No id uploaded
Ruling
Declined - Complaints related to whether UK players should have been prevented from accessing gambling services are reserved to the management of the UKGC.
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Player's Complaint
They asked me for photographic id and wouldnt let me deposit ...I did not do this ....then they contacted me and told me I could play without id ....im go gamblers anonymous...this happened in the middle of the pandemic when I could not attend the gamblers anonymous meetings ... I contacted them about this but they refused to reimburse me
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Agreement
eddiecfc1988 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Boyle
- United Kingdom Gambling Commission
- Gibraltar Gambling Commission
- BoyleSports (Gibraltar) Limited
June 11, 2021
Hi eddiecfc1988 - welcome to ThePOGG.com!
Unfortunately there is nothing we can do to help you in this instance. The UKGC reserve management of this type of complaint issue to their own team. All we could do is suggest you contact the regulator.
You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 12k gambling operator websites for between 24 hours and 5 years.
Sorry we could not be of more help!
ThePOGG