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Cadoola - Delay payments

Ruling

Found for the Player - Despite our repeated efforts to contact Cadoola to discuss this issue we have received no response whatsoever from the operator.

Read our Cadoola Casino Review.

Player's Complaint

Cadoola is holding back my payments since the 4th and they sent me emails of the withdraw passwords with no emts they don't respond via email. They wont fix my email as Gmail wont let me access my old email I have proven that I am myself I just want my money

Read the casino review

2 Responses

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thepogg
January 18, 2022

Hi andrews - welcome back!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
thepogg
February 25, 2022

Hi andrews,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

andrews consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Cadoola
  • Curacao
  • Araxio Development N.V.

January 17, 2022

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