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Cafe Casino - Uncashable Check

Ruling

Resolved - An issue with an uncashable cheque has been resolved and this player has now confirmed that they've received their funds from Cafe Casino.

Read our Cafe Casino Review.

Player's Complaint

I received a check from them that I was unable to deposit. Whether it be because it was fake or because no bank in my area would accept it. I tried larger institutions as well as my personal bank. They kept telling me to go to a larger institution instead of putting the money back into my account so that I could either gamble with it more or cash it out via bit coin. I sent multiple messages and although they told me it was possible to do so they have yet to comply and actually help me.

Read the casino review

6 Responses

User icon
ThePOGG
February 7, 2019

Hi gigglestorm - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you?

Thanks,

ThePOGG

User icon
ThePOGG
February 15, 2019

Hi gigglestorm,

The operator informs me that you were offered the option to, and accepted, cancel the cheque on the 6th. Your funds should be returned to your balance within 15 business days, at which point you can request payment via an alternative method.

I would appreciate it if you could confirm when you receive your funds.

Thanks,

ThePOGG

User icon
ThePOGG
February 22, 2019

Hi gigglestorm,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
Gigglestorm
February 23, 2019

I have received my funds back into my account. I played on them a bit and won up a little. Currently in the act of requesting the payout to be made in btc. The request has yet to be reviewed so we shall see if i can successfully take them.

User icon
ThePOGG
March 4, 2019

Hi gigglestorm,

Have you received your withdrawal?

Thanks,

ThePOGG

User icon
Gigglestorm
March 5, 2019

Hello,

I have indeed received my withdrawal. Thank you.

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Agreement

Gigglestorm consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Cafe Casino
  • Kahnawake Gaming Commission

February 7, 2019

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