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Casino Disco - Wasn't aware the UK users weren't allowed
Ruling
Declined - We do not pursue refund of losses based on lack of license. If your government cannot enforce its restrictions there's no chance we can.
Read our Casino Disco Review.
Player's Complaint
I kept receiving promotional emails from this site because I signed up a long time ago. They are well aware that I am based in the UK (as my profile says). I always thought UK players were allowed and now I'm asking for a refund as the legality of the site is questioning.
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Agreement
liverbird26 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Casino Disco
- Curacao
- Izzy Gaming BV
August 26, 2021
Hi liverbird26 - welcome to ThePOGG.com!
Unfortunately there is nothing we can do to help you in this instance. As explained in our Complaints FAQs we do not pursue refunds of losses based on lack of license. If your own government cannot prevent unlicensed operators from accepting their citizens, there is no possibility of the operator offering a refund simply on the basis of us asking them to.
Sorry we cannot be of further help.
ThePOGG