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Crazy Luck - Withdrawal pending forever

Ruling

Found for the Player - As has become commonplace with this operator, CrazyLuck have been non-responsive to this complaint and have not paid this player.

Read our CrazyLuck Casino Review.

Player's Complaint

Casino username is : [EDIT].

I have made my first withdrawal request (1600 euro) on 20 July, after almost 40 days of waiting, they suggested me to reverse the cashout and play a little more to get money (!!!???), I did this, play for 2 days increasing my balance to 3200 (my maximum cashout for that Bonus is 200 euro) then I went in chat and a guy told me " Please make your withdrawal of only 1600 euro" (!!!???) . Well this was done on 1 September, I am still waiting for the cashout, every day in chat they write the same words : ^You will get your money soon" , Wait some more days , and something like this. I think they will never pay me, I read that this is a Blacklisted Casino almost everywhere...but I ask you to help me. Thank you

Read the casino review

2 Responses

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ThePOGG
September 19, 2016

Hi oratorio03 - welcome to ThePOGG.com!

You are right, Crazy Luck casino are Blacklisted widely across the industry for exactly this type of issue, including here. While I will contact the operator and see what we can do, I don't anticipate receiving a response. I'll let you know if we hear anything.

Thanks,

ThePOGG

User icon
ThePOGG
October 31, 2016

Hi oratoria03,

Unfortunately we've had no response what-so-ever from CrazyLuck despite repeated emails. At this stage there really isn't any realistic expectation of this operator responding.

I'm sorry we couldn't be of more help!

ThePOGG

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oratorio03 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

September 19, 2016

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