ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Gioo Casino - no refund / deposit

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Gioo Casino Review.

Player's Complaint

as of April 26, no responses to the EUR 50 deposit that have not been added to the player's account but have been debited from the bank account

Read the casino review

4 Responses

User icon
thepogg
May 3, 2022

Hi dolores971 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 20th of May let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
May 20, 2022

Hi dolores971,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
May 29, 2022

Hi dolores971,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
June 4, 2022

Hi dolores971,

If we haven't heard from you by Friday the 17th of June I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

dolores971 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Gioo Casino
  • Malta Gaming Authority
  • N1 Interactive Ltd

April 30, 2022

United States country flag