Ignition - wire transfer

Hi mcj781,

I've spoken to Ignition casino. Apparently they sent the payment to your bank on the 24th of January and it should have arrived by now. They've asked that you send them a bank statement for the relevant time period so that they can establish if it has gone missing and investigate what has happened in that case.

If you could let us know when you've done that I'll follow up with the operator.

Thanks,

ThePOGG

I have submitted all the necessary banking information. After approximately 72 hours I received an email stating the routing number..and the account number ..were the same..I informed them through email that I am very handy with numbers as Ive been a CPA of over 20yrs..Any ways..I provided the routing/account number again..and awaiting a reply..Your assistance is greatly appreciated and I hope you continue to do so...Its great to know..organizations like yours are out there to protect us against posssibkle unscrupulous businesses.

I received an email from ignition casino stating that they did in fact send the funds to the incorrect banking account number...and as soon as they cancel and receive those misplaced funds they will credit my account accordingly...they said this may take 10 to 15 days..I feel since this is an error on their behalf, I shouldnt be forced to wait until they correct their mistake before I recieve my 4000.00 dollars. Please help. mcj781

Hi mcj781,

While I do understand your frustration, we cannot confirm which party is at fault with regard to the funds being sent to the wrong account. As such it would be standard practice to locate any missing funds before taking any further action.

My advice at the present time would be to be patient and we will follow-up with the operator in a couple of weeks to confirm that your funds are getting sent out to you.

Thanks,

ThePOGG

Hi mcj781,

Have you received your funds?

Thanks,

ThePOGG

Hi mcj781,

I'm following-up on the above?

Thanks,

ThePOGG

Hi mcj781,

If we haven't heard from you by Friday the 6th of April I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG