ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Majestic Slots - Withdrawal problems

Ruling

Found for the Casino - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they did exceed the maximum allowed bet.

Read our Majestic Slots Casino Review.

Player's Complaint

I won 2079 on the 18th and put in a withdrawal request i was contacted a few days later by phone and forwarded on all documents I was asked to I was told it would be verified by the 25th if not before and once it was it would be issued that day by the finance team the 25th came and I received an email saying it had been approved by management however each time I ask on the chat when it will be issued I get told different things including it would be paid that day (the 25th) within 48 hours (on the 25th) and today I've been told finance don't operate the weekends so won't be til Monday the earliest when I ask for a direct answer on time frames I just get told soon

Read the casino review

4 Responses

User icon
ThePOGG
February 27, 2021

Hi xmugglehaterx - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 5th of March let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
ThePOGG
March 7, 2021

Hi xmugglehaterx,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
ThePOGG
March 14, 2021

Hi xmugglehaterx,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
March 14, 2021

Hi xmugglehaterx,

If we haven't heard from you by Friday the 26th of March I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

xmugglehaterx consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Majestic Slots
  • Curacao eGaming
  • MJE group B.V

February 27, 2021

United States country flag