Ramses Gold - Not accepting withdrawal
Found for the Player - Despite our repeated efforts to communicate with the Ramses Gold team about this issue we received no response what-so-ever.
Read our Ramses Gold Casino Review.
My deposit was declined due to "irregular bettting." I emailed for evidence but no one responded. I tried several times to contact live chat support and was eventually advised I bet over 30% of my deposit.I looked in my game history and the largest bet was €12.50 and my deposit was €50 so I don't think I went against the terms and conditions. I then read the terms and conditions complaints procedure and saw I could make a complaint to live chat so attempted to do so but was spoken to very rudely by the person and then had the chat terminated. I then requested to make a complaint on 3 occasions to the support email address with no reply. As a final effort I emailed the curaco e-gaming address specified in terms and conditions twice, still with no answer. The deposit was requested on January 7th.
the casino review
Leave a Reply
You must be
to post a comment.
Hi Nzsaico - welcome to ThePOGG.com!
Ramses Casino are part of the Game Tech Group N.V. This is one of the most widely Blacklisted groups in operation today and are Blacklisted here. Due to this they are routinely non-responsive to complaints posted at this site.
We will attempt to contact the operator to discuss this issue, but you need to understand from the outset that the chances of us being able to help you are very low.