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Hi llkkanyman - welcome to ThePOGG.com!
Unfortunately we had a system error over the last few days and some of the information you submitted with your complaint has been lost. I need you to provide the following:
1. Your full name
2. The email address you registered at the casino
3. The username you registered at the casino.
4. Your country of residence
Once we have this information we will look into your issue for you.