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Redbet - SUPER150 bonus not accepted

Ruling

Resolved - An expired bonus code issue has been addressed and this player has now received their bonus. We consider this complaint resolved.

Read our Redbet Casino Review.

Player's Complaint

I signed up using code SUPER150 from your website and deposited £50. I did not receive my bonus. I contacted redbet on live chat and was advised no such bonus was available and only to use codes for their website.

Read the casino review

2 Responses

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ThePOGG
October 22, 2018

Hi Gem22white - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you. Please do not play while we look to get this issue resolved.

Thanks,

ThePOGG

User icon
ThePOGG
October 25, 2018

Hi Gem22white,

Your bonus has now been credited - this was due to an update to the bonus code that we didn't catch. Sorry about that!

ThePOGG

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Gem222white consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

October 22, 2018

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