Select.Bet

VISA

Hi diola8 - welcome to ThePOGG.com!

What reason did the operator give you for non-payment?

Thanks,

ThePOGG

here is their last answer. they don’t answer me earlier. I made the withdrawal on December 27.Dear [EDIT],

 We are reaching to inform you that your account is currently under review and your access to it has been restricted.

 Once we have an update from our colleagues from the Anti-Fraud department, we will reach you with an update.

 Your patience and understanding in this matter is highly appreciated.
 
 Regards,
 [EDIT] |  KYC Team

in the first message they asked me to send the documents. I downloaded and sent everything.  in the second, they already blocked me. I asked them to send me the entire history of games and deposits. After that I could no longer enter.  I sent them IDs, my bank card and my bank statement
Regards [EDIT]

Today the operator wrote to me that I have two accounts. Unfortunately, I did not know that you cannot play from one phone and have the same address. The second is my wife's account.  All winnings have been canceled. I'm sorry. Thank you for your support.

Hi diola8,

The operator's terms of use are clear and only one account is allowed per family and household.

If you and your wife have both set-up accounts sadly you have breached the operator's terms of use and there is nothing we can do to assist you

Sorry we cannot be of further assistance.

ThePOGG

Multiple accounts have been opened from this player's address in breach of operator terms of use. As such there is nothing we can to do help them.

Hello, I am complaining about Selectbet casino.  I won 5,000 euros.  I made a withdrawal request.  I didn’t receive the money. My account was deleted. Now I can’t even go to look.  I have sent all the documents confirming my identity. I played without bonuses.  I ask you to understand. My glad language is Russian. I live in Germany but I know little German.  I don’t know English at all. I ask you to understand.  I do not understand why my account was removed.  Help me.  I made a deposit at 1800. If you need other information, I will provide everything. Thanks in advance.

Select Bet - does not withdraw winnings

To submit an online gambling complaint, register a new account or log in.

Create account

Log in

Got a complaint about a gambling site?

Casino Review Site Logo

Log out

Account

Title

Complaint Details

Posted By

Disputed amount

Date raised

Date closed

Player’s Complaint

To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

Player Complaint Responses

Complaint Title

This complaint may have been archived. If you are looking for information about your complaint, please contact us at complaints@casinoreviews.com