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blacklisted casino thepogg

This operator is NOT recommended by This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast response to email support request.

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

BetJoe Casino Review

Review last updated - January 2022.

OVERVIEW | 4.52/10

BetJoe Casino is owned by Galaxy Group Ltd ; the operator appears to be licensed in Curacao by Curacao eGaming. It provides a large number of games - around 2500 - by: Microgaming ,  KA Gaming, Pragmatic Play, Mr Slotty, Thunderkick, Mascot, Net Entertainment, iSoftBet, Habanero, Spinomenal, Elk Studios, Ezugi and BetSoft across the categories of: slots, table games, live video poker and progressive jackpots - around 1100 in total.  Their site features a: black, white and blue palette - its logo is its name in blue and white - the dot above the "i" has been replaced by a bright blue star.


BetJoe's sister casino Flamantis have been involved in a gambling protection issue where they failed to provide the player with enough information to know that they were excluded and refused to pay their win. This issue was poorly handled and resulted in this group losing our Deposit Guarantee seal.

BetJoe and their sister properties are not willing to discuss complaints against them brought to us by players - since we cannot be an intermediary in these disputes we will not recommend this groups services to our players.

For references see Galaxy Group Ltd Player Issues

BONUSES | 0 / 10

100% up to $1000
Max Bonus 1000
Min Deposit 10
Max Bet N/A
Type Cashable
Wagering 40x(D+B)
Deposit Method Restrictions:
Country/Regional Restrictions:
Albania, Armenia, Bangladesh, Belarus, Russia, Serbia, Ukraine.

Terms and Conditions

The BetJoe Welcome bonus currently consists of a bonus of 100% up to $1000.

The minimum deposit that will trigger the bonus is $10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

No bonuses for players from: Albania, Armenia, Bangladesh, Belarus, Russia, Serbia and Ukraine.

There is no maximum allowed bet term associated with this bonus.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Bonus and associated winnings will expire after 30 days if wagering requirements are not completed.

Game Weightings:

  • Casino games 100%
  • Sports games, Live games an Virtual games - 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 100% up to $1000
Try another casino
Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 72 hours | 8 / 10

The BetJoe site states that withdrawals can take up to 3 business days to approve.

Minimum Withdrawal - €.

Maximum Withdrawal - €100,000 per 30 days.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10

BetJoe Casino offer a large selection of different software providers including: Microgaming ,  KA Gaming, Pragmatic Play, Mr Slotty, Thunderkick, Mascot, Net Entertainment, iSoftBet, Habanero, Spinomenal, Elk Studios, Ezugi and BetSoft. Check out our Net Entertainment Software Review.

Game selections are as follows:


Table Games – 109

Slots – 2366

Video Poker – 56

Jackpot – ?

Customer Service | 9 / 10

Email Testing Record

  • January 2021 - 4 hours 44 minutes.

Licensing | 2 / 10

BetJoe hold the following gambling licenses :

  • Curacao eGaming - We are unsure which of the Master License holders BetJoe use and as such cannot say how effective their Curacao eGaming license will be. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

BetJoe does not accept players from the following countries: Australia, Bulgaria, France, French Guiana, French Polynesia, French Southern Territories, South Africa, Sweden, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Slots RTP

BetJoe include the RTPs for their games which have them built into their help files by the software developer.

Comp Points

BetJoe do not appear to offer a comp points program for their players.

Closing Thoughts

We've been left with a sour taste after this groups repeated assurances of open communication only to end up being ignored when a complaint didn't go their way. BetJoe continue the legacy of non-communication and this leads us to believe that their customer care is not all that it could be.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.


Found for the player

Betjoe - cannot log in and take my money

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Found for the player

Betjoe - blocked my account with 2885 usd

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