OVERALL VERDICT
6.66/10

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OVERALL VERDICT

6.66/10

PAYOUT SPEED

8/10

Customer Service

0/10

Bonuses

4/10

Software

9/10

Licensing

10/10

AFFILIATE PROGRAM

Casino Splendido Affiliate

This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

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Party Casino (United States)

– Operator subject to strong regulatory requirement.

–

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

– Low value registration incentives.

Casino Splendido Casino Review

Name: Casino Splendido Casino Review
Item: Casino Splendido
Rating: 6.66
Author: ThePOGG

Review last updated - May 2017

OVERVIEW | 6.66/10

Part of the same group as RoxyPalace, Casino Splendido did have a long positive history with both players and affiliates, but recently for reasons best known to themselves they chose to sacrifice that good reputation and shut many affiliate accounts.

TRUSTWORTHINESS | 8/10

Only one of the six reviewers who work regularly for this site holds an account with the Roxy group. They report positive experiences.

The RoxyPalace group have been bought over and are now being operated by the 32Red group.

For references see Roxy Group Player Issues

You can see the latest updates to Casino Splendido's terms and conditions here.

BONUSES | 4 / 10

100% up to £120
Max Bonus	120
Min Deposit	10
Max Bet	25%xb
Type	Cashable
Wagering	50xb

Deposit Method Restrictions:

Country/Regional Restrictions:

Full Casino Splendido bonus review

Terms and Conditions

The Casino Splendido Welcome bonus currently consists of a bonus of 100% up to £120.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 50xbonus for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is 25% of the bonus amount on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

Slots (except those listed below) and Keno 100%

All Table Pokers, all roulettes, all video/ power pokers(except All Aces and Jacks OR Better), all blackjacks (except Classic Blackjack and Casino War) 10%

Classic Blackjack, Casino War, All Aces Video/ Power Pokers, Jacks Or Better Video/ Poker Pokers, all baccarat, all craps, red dog, sic bo, Max Damage, the Alien Attack and all Retro Reels slots 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 100% up to £120

T&CS APPLY

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Value to Player for:

$6.55

Bonus Value

low roller

mid

mid roller

mid

high roller

high

superhigh roller

high

Payout Speed: 72h | 8 / 10

The 32Red group pay most withdrawals within 24 hours, however they do not make payments over the weekend. This can delay payments up to 5 days.

Minimum withdrawal – $20.

Maximum withdrawal – If you have won more than 5x the total amount you have deposited to your account over the lifetime of your account you will only be allowed to withdraw £4000/week.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, Instadebit, EntroPay, Click2Pay, ClickAndBuy, EZIPay, InstantDebit, EcoCard, UseMyWallet

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 9 / 10

Casino Splendido use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Download	Instant
Table Games – 76	Table Games – 54
Slots – 375	Slots – 248
Video Poker – 58	Video Poker – 23
Jackpot – 25	Jackpot – 17

Customer Service | 0 / 10

Email Testing Record

November 2016 - No longer give email support
June 2015 - 10 hours 19 minutes
November 2014 - 3 hours 12 minutes
June 2014 - 59 minutes
December 2013 - Email form not working
June 2013 - 54 minutes
April 2013 - 1st email - 51 minutes

Licensing | 10 / 10

CasinoSplendido hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CasinoSplendido currently use IBAS and eCOGRA. You can find further information regarding this regulator's complaint policies here.
Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino Splendido – Australia, USA

Contact Information;

Phone :	United Kingdom 0-800-028-8237
	Netherlands 0-800-022-7341
	Denmark - 808 88386
	Finland - 358-9424-19276
	Sweden - 020-798-485
	Norway - 808-886-37
	Canada - 1-800-733-6850
	Australia - 1-800-648-034
	Japan - 0-053-127-0004
	Hong Kong - 800-90-1710
	Korea - 00798-271-001
	International - 1-678-349-0371

Affiliate Program - TTR Partners.

Restricted Countries

Players from United States NOT accepted.

Casino Splendido does not accept players from the following countries: Australia, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Casino Splendido do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Casino Splendido do offer a comp point program but do not list on their site the accrual or conversion rates for comp points.

Closing Thoughts

The recent change in attitude towards affiliates is out of character for a group that has worked to maintain a consistently good reputation with both players and affiliates. It leads to questions about what else is changing behind the scenes.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.