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blacklisted casino thepogg

This casino is closed!

This operator has ceased operation and is no longer available to play with.

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Party Casino (United States)

Party Casino (United States) rating

+

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Low value registration incentives.


Les A Casino Review

Review last updated - May 2016

OVERVIEW | 6.08/10


As of the 3rd of March 2016 LesA casino have closed.

The new casino from the Mansion/Casino.com group, Les A has a large group behind them and many years of experience within the gambling industry.

TRUSTWORTHINESS | 6/10


Historically the Mansion group have been unwilling to discuss complaints with this and other dispute mediation services which have prevented us from recommending their properties to players. At the start of 2018 our Complaints Manager had a long conversation with with the Mansion counterpart and we now believe that we should be able to manage complaints moving forward. As such assuming that no further issues arise that cannot be resolved the Mansion Group operator's Trustworthiness score will increase by 1 point every 6 months to a maximum of 8.

For references see Mansion Group Player Issues

You can see the latest updates to Les A casino's terms and conditions here.

BONUSES | 3 / 10


Les A Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 1-5 days | 3 / 10


Using Neteller our reviewers report withdrawals paid within 5 business days from Mansion casino. The Les A website states that they Neteller withdrawals should take 1-2 days and up to 5 days for larger withdrawals.

Banking options available - Credit/Debit cards, Neteller, Moneybookers, Click2Pay, PaySafeCard, Citadel, UKash, Bank Wire, Instadebit, Click and Buy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Les A Casino use Playtech software for their download casinos. They do offer several instant play games – also Playtech powered – however these are only available in free play mode. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 33

Table Games – 33

Slots – 108

Slots – 125

Video Poker – 15

Video Poker – 14

Live - 4

Live - 4

Customer Service | 10 / 10


Our reviewers report positive experiences with Mansion casino.

Email Testing Record

  • June 2015 - 3 hours 27 minutes
  • November 2014 - 10 hours 40 minutes
  • June 2014 - 4 minutes
  • December 2013 - 2 hours 48 minutes
  • June 2013 - 8 hours 46 minutes
  • January 2013 - 1st email - 7 hours 28 minutes

Licensing | 8 / 10


LesA hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. LesA currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Les A - Israel, Germany, Romania, France, Estonia, Portugal, Cyprus, Bulgaria, Lithuania, Netherlands, Hong Kong, Spain and the United States of America

Contact Information;

Email : [email protected]
Phone :+350 200 63812
Affiliate Program - iAffiliates.

Restricted Countries


Players from United States NOT accepted.

Les A does not accept players from the following countries: Bulgaria, Cyprus, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Hong Kong, Israel, Lithuania, Netherlands, Netherlands Antilles, Portugal, Romania, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


Les A casino publish the House Edge/RTP figures for all of their slots games.

Comp Points


Les A Casino offer a comp point system that differs from the standard Playtech comp point program. Different games accrue comp points at different rates and differ VIP can redeem comp points for differing sizes of bonus. In comparison to the standard Playtech program the Les A program allow slots players to earn a lot faster and almost all their other game players to earn a lot slower. As you advance up the VIP ladder this does rebalance slowly – for example a Blackjack player will only earn comp points at Les A casino as quickly as they would at most Playtech casinos when they reach the first tier of the ‘VIP’ band. On top of this comp points are credited as bonuses that are both non-redeemable (you cannot withdraw them and they will be removed at the point of your first withdrawal), carry a wagering requirement and your comp points will expire if you fail to play for 3 months.

Closing Thoughts


Les A and the Mansions group would be a good group to play with if they were just prepared to engage more openly with dispute mediation and clarify what there terms so player know prior to playing what's expected of them. As it stands there will always be questions regarding the way they treat their customers as long as they're not prepared to talk.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Les A
Found for the player

LesA - Casinos do not want to pay!

Read Complaint
Les A
Found for the Casino

Les A - big winning no payment at all

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