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1xBet - incorrect game results


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our 1xBet Review.

Player's Complaint

Hi team..

Can you help me with this?

I played live monopoly on 8th Jun 2022 and the time you can see in game history in video which I attached in email.

The game actual bonus is chance 2x on 4 rolls and the dice shown as

1st dice roll 2 and 5 total 7 chance 10x

2nd dice roll 1 and 3 total 4 it went to jail

3rd dice roll 6 and 6 total 12 it is 6x

4th dice roll 2 and 6 total 8 it went to jail

5th dice roll 5 and 5 total 10 it shown as 14x but its wrong from jail 10 means it should be 250x

I reported this issue with customer support but I didn't get any proper resolution and response from them as this game provider please provide solution

I have video proof and screenshot from my live game if needed

Read the casino review

3 Responses

User icon
June 25, 2022

Hi casinogaming - welcome to

I'm afraid you are going to have to provide a clearer explanation of the specific nature of the problem before we will be able to do anything to assist you.



User icon
July 1, 2022

Hi casinogaming,

I'm following-up on the above?



User icon
July 9, 2022

Hi casinogaming,

If we haven't heard from you by Friday the 22nd of July I'll assume you no longer need our assistance and close this complaint.



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casinogaming consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 1xBet
  • Curacao
  • 1xCorp N.V.

June 24, 2022

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