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Resolved - 21Bet inform us that this issue has been resolved and the player has withdrawn their consent for us to discuss this issue further. We assume it has been resolved.
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Hello,
I have 4 pending withdrawals for more than a week now and they keep finding excuses about "technical" problems. Can you help me?
This is their latest reply 10 hours ago:
"Thank you for your email
We would like to inform you that we have technical issues which occurred on our payment methods, but our technical department aims to resolve this issue as soon as possible.
We are really sorry for any inconvenience caused. As soon as we resolve this matter, your withdrawal will be processed
Thank you for understanding"
It's about their mga/curacao domain:
https://21bet212.com
21Bet have informed us that this issue has been resolved and the player has withdrawn their permission for us to discuss this issue with the operator. As such we consider this issue resolved.
ThePOGG
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antonisua consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
November 23, 2018
Hi antonisua - welcome to ThePOGG.com!
Unfortunately you've chosen to play with a group that has very recently been Blacklisted with this service due to distributing unlicensed versions of popular slots games. As such the chances that they will be willing to discuss complaints with this service is low. We well try to contact the operator on your behalf, but you should be aware from the outset that the chances of a successful mediation are low.
Thanks,
ThePOGG