Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.
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I have held an account with 32 Red for 6 weeks I have deposited over £12k in this time and withdrawn 10k. I have played many casino games and placed a lot of sports bets. Yesterday without any notification my account was blocked. I contacted them and they said they are reviewing my account. In this 6 weeks they have asked for no identification, proof of address, proof of funds etc deposit me offering these on live chat on two occasions. I simply now want to withdraw my £264 and wait until the other bet settles win or lose. I have a feeling this has been done to prevent me cashing out the big bet. Any help would be greatly appreciated. Thank You
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Vendoire86 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 21, 2020