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Mybet - payout problem

Ruling

Resolved - A payment delay issue has been addressed and this player has been paid in full by myBet. We consider this issue resolved.

Player's Complaint

Dear thepogg,

I am playing by Mybet from November and than I submitted all my documents and verified my account.At the moment, my account got reached 6180EUR and i tried to withdraw money at Monday, got refused because they wanted new documents.Submitted them and began to wait.Yesterday evening tried to login to my account and saw that my account was locked.It was told, that today they will call me and after the verification, my account will be reopened again.They called me, answered to all questions and than said me , they will send it to the department to check it etc.Yesterday something was told, today something different.Can you contact them on my purpose, to see what's going on regarding my money?Will be happy to know the outcome from you.Take care

Read the casino review

4 Responses

User icon
ThePOGG
January 24, 2018

Hi eemurla - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
January 29, 2018

Hi eemurla,

myBet have informed us that you've already been paid. Can you confirm this?

Thanks,

ThePOGG

User icon
eemurla
January 29, 2018

yes dear thepogg, got paid from them.

thanks for your support! :)

User icon
ThePOGG
January 31, 2018

Hi eemurla,

Thanks for letting us know! It is appreciated.

ThePOGG

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Agreement

eemurla consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

January 24, 2018

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