Tropicana Gold - Not respond for my withdrawal request 150$
Resolved - After a sustained payment delay, Tropicana Gold have paid this player's balance in full.
Read our Tropicana Gold Casino Review.
In June I had received an no deposit bonus from Tropicana Gold Casino. I was able to meet the cash out requirements. On 29th of August I send an email to accounts team to make a cashout. They asked me for a lot of documents to get my account verified. I scanned my documents many time to get approved in that casino (btw my documents get approved immediate in any other casino). The verification process took about 30 days. I chatted with the customer service hundred of times and at the end I got a call from the customer service and all verification has been done. Then I get no response from the staff when I request to cashout 150$. Even I got ignored when chat with the customer service. And since I requested cashout I didn't get any email from support team. My case [EDIT]. I need some advise or help about that.
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