This forum has a zero tolerance policy towards the posting of player or affiliate complaints. Please use our dedicated Player Complaint or Affiliate complaint if you have a complaint you would like reviewed. Users found posting complaints will have their complaints deleted and potentially their forum account suspended.

Affiliates that wish to link to their site need to ensure that they do not work with any of our Blacklisted Affiliate Programs then request approval by contacting admin.

Casino Reps - Request your reviews here

Let us know with any issues with the site or if there's something we've missed.
User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Sat May 19, 2018 11:51 am

Hi Red PingWin,

I've added your property to the list - there's likely to be a bit of a delay as we currently have a couple of Audits taking priority.

Thanks,

TP
User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Sat May 19, 2018 12:02 pm

User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Mon May 28, 2018 9:01 am

This week we're getting the last of the Jumpman Gaming properties out of the way:

https://thepogg.com/casino-review/big-win-vegas/
https://thepogg.com/casino-review/buddy-slots/
https://thepogg.com/casino-review/london-jackpots/
https://thepogg.com/casino-review/pretty-wins/
https://thepogg.com/casino-review/so-many-slots/
https://thepogg.com/casino-review/takeaway-slots/
https://thepogg.com/casino-review/well-done-slots/
https://thepogg.com/casino-review/yippee-slots/

We've also got 1xBit. LCB have already highlighted that this group were running non-genuine games. While we can confirm that the NetEnt games they currently offer ARE genuine, as with all operators caught using these fake games players have been mislead so switching to genuine games after this does not undo the damage done to players. Fake games = 1 way ticket to the Blacklist:

https://thepogg.com/casino-review/1xbit/

TP
User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Sat Jun 02, 2018 1:20 pm

This week we have an unusual group in that we're dealing with the Celicorp Limited group (previously known as Engage Entertainment), or more specifically the properties represented by the Revenue Giants group. Some of these are re-reviews and some are new reviews. These properties have been previously Not Recommended due to a some unfriendly withdrawal terms and a lack of cooperation with a few historic complaints. The group is reportedly under new ownership, they've addressed the significant term issues and they've put together an arrangement that will allow them to manage future complaints (alongside having addressed the historic issues). Given all of this movement we are giving them a chance to come on board.

https://thepogg.com/casino-review/7-reels/
https://thepogg.com/casino-review/7-spins/
https://thepogg.com/casino-review/21-dukes/
https://thepogg.com/casino-review/bingo-canada/
https://thepogg.com/casino-review/bingo-for-money/
https://thepogg.com/casino-review/bingohall/
https://thepogg.com/casino-review/instant-bingo/
https://thepogg.com/casino-review/rich/
https://thepogg.com/casino-review/south-beach-bingo/
https://thepogg.com/casino-review/thebes/
https://thepogg.com/casino-review/vics-bingo/
https://thepogg.com/casino-review/vive-mon/
https://thepogg.com/casino-review/winward/


The second group and the new properties coming out of the Game Tech Group N.V. including the associated companies Alpha Interactive Solutions and Equinox Dynamics. As always the properties associated with these operators go straight to Blacklist status to to the variety of issues that have been clocked up by this group over the years:

https://thepogg.com/casino-review/14red/
https://thepogg.com/casino-review/bronze-casino/
https://thepogg.com/casino-review/casino-disco/
https://thepogg.com/casino-review/reeltastic/
https://thepogg.com/casino-review/royalspinz/
https://thepogg.com/casino-review/winner365/

TP
User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Mon Jun 11, 2018 7:56 am

This week's group is a little small as there are some ongoing 'big picture' projects going on in the back ground.

BetHard license - this operators carry maximum win terms (this should be dealt with by controlling the bets you allow players to place, not via terms), restrict the withdrawal of progressive jackpots and have a dormancy terms that charge a % of the balance, so Not Recommended:

https://thepogg.com/casino-review/lets-bet/
https://thepogg.com/casino-review/live-lounge/
https://thepogg.com/casino-review/sir-jackpot/


Next we have House of Jack. This operator came to our attention during a recent complaint. House of Jack and Casino-Mate are now being operated by the same people. Player self-excluded at Casino-Mate. There's no information on the Casino-Mate site that would lead a player to believe that the SE would be applied anywhere else. House of Jack then used the Casino-Mate SE to justify voiding a $50k win. After a discussion the player and operator reached a settlement agreement which the player was not allowed to disclose. This sort of agreement almost certainly means the player wasn't paid the full balance. Alongside this they fail to display any license information.

It should also be noted that Casino-Mate were previously owned by the Vegas Partners Lounge (Crazy Vegas) group before the restrictions on Australian traffic came into place.

https://thepogg.com/casino-review/house-of-jack/

GameBet - non-responsive to player complaints. They also carry a maximum win term similar to the BetHard group though higher. The affiliate program for GameBet lists the same ownership as the affiliate program from Parasino casino - Radon B.V. - another group that are non-responsive to player complaints. This leads us to believe that these operators are likely owned by the same people:

https://thepogg.com/casino-review/gamebet/

LVBet - They restrict the withdrawal of progressive jackpots and carry a max win term:

https://thepogg.com/casino-review/lvbet/

Bob Casino - where to start? The entire site is very clearly Bob Marley themed from the name, to the use of Rastafarian iconography to the use of the artist's most famous songs as bonus codes. But a disclaimer at the bottom of the site denies that the casino was named with any reference to Bob Marley. The site is littered with drug references, regularly encouraging users to engage with various drug usage. But a disclaimer at the bottom of the site does not encourage drug use. I'm making no judgement on whether or not drug use is acceptable - that's for each individual to decide - but what we have here is an operator that is thinks as long as they put a disclaimer in the small print they can do exactly what they claim not to be doing.

And then there's the terms. They've actually written in a term that limits the amount a player can withdraw in a specific time frame if they engage any form of limitation of self-exclusion. So you try to gambling responsibly Bob Casino will slow pay you. Blacklist.

https://thepogg.com/casino-review/bob-casino/


Finally the only one of the group even approaching decent - Bet Bright. Still problems here though as this operator carry a maximum win term and a dormancy term that charges a % of the balance. As long as they carry these terms they'll never make it out of Needs Work:

https://thepogg.com/casino-review/betbright/

TP
User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Mon Jun 18, 2018 7:37 am

This weeks round of reviews:

Bethard license - these operators carry maximum win terms (this should be dealt with by controlling the bets you allow players to place, not via terms), restrict the withdrawal of progressive jackpots and have a dormancy terms that charge a % of the balance, so Not Recommended:

https://thepogg.com/casino-review/betive/
https://thepogg.com/casino-review/my-chance/
https://thepogg.com/casino-review/night-rush/
https://thepogg.com/casino-review/toto-2/



https://thepogg.com/casino-review/cleopatra/ - Softswiss with a predatory dormancy, so Not Recommended.



https://thepogg.com/casino-review/jetspin/ - Softswiss with a predatory dormancy, so Not Recommended.



https://thepogg.com/casino-review/wild-tornado/ - Softswiss with a predatory dormancy and progressive jackpot withdrawal term, so Not Recommended.



https://thepogg.com/casino-review/666-casino/ - White Hat Gaming. Part of the BigWin group so straight to Recommended.



https://thepogg.com/casino-review/klasino/ - White Hat Gaming. New group so starts out at Needs Work. No affiliate program so capped at 7/10 for Trustworthiness.



The last 3 are Ivy Affiliate operators and part of the White Hat Gaming group. Generally we have no issue with this group. However it has been pointed out to us that the books filed by the affiliate program associated with these operators on the 25th of July last year showed the company to a registered a loss of over £1 million. Admittedly most businesses do make a loss in their first year but we won't channel players to an operator we know to be in that significant a negative position. As such this group are currently Not Recommended. We are waiting to see the filing for this year and if they books show an improvement this group will be removed from Not Recommended status.

https://thepogg.com/casino-review/casimba/
https://thepogg.com/casino-review/dream-vegas/
https://thepogg.com/casino-review/spin-rider/


TP
User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Sun Jun 24, 2018 10:30 am

This week's reviews:

A final property from the White Hat Gaming license:

https://thepogg.com/casino-review/gate-777/ - No problems here and we'd expect them to move to Recommended status in 12 months time.

And a round from EveryMatrix:

https://thepogg.com/casino-review/spinson/ - Unfortunately Spinson's affiliate contract contains a gagging clause, meaning we won't work with them. This limits them from reaching Recommended status. Other than that there's no significant problems.

All of the others we're happy to welcome on board and would expect to reach Recommended status in 12 months:

https://thepogg.com/casino-review/casino-wishes/
https://thepogg.com/casino-review/green-zorro/
https://thepogg.com/casino-review/play-cosmo/
https://thepogg.com/casino-review/react-casino/

TP
User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Mon Jul 02, 2018 8:35 am

This week's reviews:

Firstly we have four operators that are associated with the Danguad license. As a standard operators running on this license are immediately classified as Blacklist. However, each of the below operators has their own MGA license which is different to all the Danguad properties we've come into contact with to date. My guess here would be that these operators are getting their software provided via the Netagame platform, but are managing other aspects of their business independently. As such we're going to take a pragmatic approach to these operators. They will start a Needs Work status and will be required to complete 2 years without unresolved player issues before they could advance beyond this:

https://thepogg.com/casino-review/lapalingo/
https://thepogg.com/casino-review/lord-lucky/
https://thepogg.com/casino-review/platin-casino/
https://thepogg.com/casino-review/winfest/


A Softswiss based operator with a predatory dormancy term:

https://thepogg.com/casino-review/nas/

A Celicorp Limited operator - no problems here:

https://thepogg.com/casino-review/tangiers/

Finally, InTouch Gaming - this group have a predatory dormancy term which would automatically result in their receiving Not Recommended status. However they've also been reluctant participants in the complaint management process recently. They haven't quite gone as far as flat non-cooperation, but they have refused to say anything useful to us, only informed us that they will contact the player directly, and in this instance appear to have resolved the issue as the player is now non-responsive to us. However we have serious concerns that this approach may be inadequate in future complaint situations.

https://thepogg.com/casino-review/dr-slot/
https://thepogg.com/casino-review/mfortune/
https://thepogg.com/casino-review/mr-spin/
https://thepogg.com/casino-review/pocketwin/

TP
User avatar
thePOGG
Senior Member
Posts: 3676
Joined: Thu Oct 18, 2012 1:17 pm

Re: Casino Reps - Request your reviews here

Postby thePOGG » Sun Jul 15, 2018 7:46 am

This week's reviews:

https://thepogg.com/casino-review/red-ping/ - one of the better SoftSwiss brands we've seen in terms of terms.

https://thepogg.com/casino-review/red-zone-sports/ and https://thepogg.com/casino-review/sports-nation/ - focusing on the US sports market (though not accepting US players) - predatory progressive jackpot withdrawal and dormancy terms so Not Recommended.

https://thepogg.com/casino-review/cresus-casino/, https://thepogg.com/casino-review/lucky8/ and https://thepogg.com/casino-review/vegas-casino/ - this group appear to be a rebranding of the old 7Red group (7red site redirects to Lucky8, the bonus structure at a couple of the properties bears a striking resemblance to the old 7Red bonuses with no wagering requirement which is very unusual). They've been involved in a fairly unpleasant complaint issue discussed here https://thepogg.com/forum/viewtopic.php?f=11&t=2438.

https://thepogg.com/casino-review/poker-stars-casino/ and https://thepogg.com/casino-review/full-tilt/ - as player did ultimately appear to have been paid after the previous US government issues with this group (??) there's no overt problems with them. But I can't say I like the way affiliates were intentionally left short when they re-entered the market so we won't be working with them.

https://thepogg.com/casino-review/scandibet/ - last of the BetHard group - problems with dormancy and progressive jackpot payouts and some poorly constructed terms, so Not Recommended.

https://thepogg.com/casino-review/golden-lady/ - Rival brand (need we say more?), non-responsive to complaints.

TP

Return to “ThePOGG”

Who is online

Users browsing this forum: No registered users and 1 guest